Privacy policy.

Privacy Policy
Effective Date: 05/22/2025

Skyhawk 360 ("we", "our", or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our CCTV system sales and installation services.

1. Information We Collect

We collect the following information when you contact us, request a consultation, or make a purchase:

  • Contact details: Name, email address, phone number, and address

  • Installation details: Property type, layout, and camera placement needs

  • Payment information: Interac transfer details and payment status

  • Device-related data: IP addresses and technical data for app setup (if applicable)

2. How We Use Your Information

Your data is used for:

  • Providing product recommendations and system estimates

  • Booking and managing your installation

  • Processing payments

  • Technical setup, support, and troubleshooting

  • Responding to customer inquiries

  • Legal or regulatory compliance, if required

3. How We Protect Your Information

We implement physical, digital, and procedural safeguards to protect your data:

  • Secure email and payment channels

  • Limited access to customer information

  • No storage of full payment account details

4. Sharing Your Information

We do not sell or rent your information.
We may share it with:

  • Installation technicians strictly for service delivery

  • Legal authorities when required by law

5. Data Retention

We retain your information only as long as necessary to:

  • Complete your service

  • Provide support

  • Comply with legal requirements

6. Your Rights

You have the right to:

  • Access the personal information we have about you

  • Request corrections to inaccurate or incomplete data

  • Withdraw consent for future communications

To exercise any of these rights, email us at hello@skyhawk360.ca.

7. Third-Party Tools

Our mobile app integrations or cloud services may involve third-party providers. Their privacy practices are subject to their own policies. We recommend reviewing their terms before enabling remote access or cloud features.

8. Policy Updates

We may update this Privacy Policy as needed. Updates will be posted on our website or provided upon request. Your continued use of our services confirms your acceptance of any changes.

9. Contact Us

For any privacy-related concerns, contact:

Skyhawk 360
2728 Hopewell Place NE
Calgary, Alberta
📧 hello@skyhawk360.ca
📞 (403) 667-9222